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CONTACT INFORMATION

Viya Studio is committed to providing clear and responsive customer support.

CUSTOMER SERVICE

Email: yanguoxiong002@outlook.com
Website: https://freshdripc.com/

BUSINESS ADDRESS

Viya Studio
18100 Golden Bear Trce, Apt 102
Moseley, VA 23120
United States

CUSTOMER SERVICE HOURS

Monday through Friday, excluding U.S. public holidays.

We normally respond within 1–2 business days. Response times may be longer during holidays, promotions, or periods of high order volume.

WHEN CONTACTING US

Please include:

• Your full name
• Order number
• Email address used to place the order
• A clear description of your question
• Photographs or video when reporting damage, defects, or an incorrect item

RETURNS

Please contact us before returning any merchandise. Do not send returns to the business address above unless our customer service team has provided written authorization and return instructions.

Returns sent without prior approval may be delayed, refused, or returned to the sender.

PAYMENT SECURITY

Never send your complete payment-card number, CVV, online banking password, or account password by email.

Last updated: September 16, 2026