Order Cancellation Policy
Order Cancellation Policy
At Lanby, we understand that customers may occasionally need to modify or cancel an order.
Cancellation Before Shipment
Orders may be canceled free of charge if the request is submitted before the order has been shipped.
To request a cancellation, please contact us immediately at:
Cancellation After Shipment
Once an order has been shipped, it can no longer be canceled.
Customers may request a return after delivery in accordance with our Refund Policy.
Refund for Canceled Orders
Approved cancellations will be refunded to the original payment method used during checkout.
Refund processing times may vary depending on your payment provider.
Fraud Prevention
Lanby reserves the right to refuse cancellation requests if fraudulent activity, abuse, or violations of our Terms of Service are suspected.
Contact Information
Email:
Business Address:
1405 SW GOODMAN AVE
Port St. Lucie, FL 34953-1418
United States
Last Updated: June 2026