CONTACT US
CONTACT US
We are here to assist you with product information, sizing, order updates, shipping, returns, and other customer service matters.
Email: yanguoxiong002@outlook.com
Business Address:
Viya Studio
18100 Golden Bear Trce, Apt 102
Moseley, VA 23120
United States
Website: https://freshdripc.com/
CUSTOMER SERVICE HOURS
Monday through Friday, excluding U.S. public holidays.
We normally respond within 1–2 business days. During holidays, promotions, or periods of high order volume, additional response time may be required.
WHEN CONTACTING US
Please include:
• Your full name
• Order number
• Email address used to place the order
• A clear description of your question or concern
• Photographs or video when reporting damage, defects, or an incorrect item
Please contact us before returning any item. Returns sent without prior authorization may be delayed or refused.
For payment security, never send your complete card number, CVV, online banking password, or account password by email.