Privacy policy

This Privacy Policy describes how Viya Studio collects, uses, discloses, and protects personal information when you visit https://freshdripc.com/, place an order, contact us, or otherwise use our services.

INFORMATION WE COLLECT

We may collect:

• Name, billing address, shipping address, email address, and telephone number
• Order, product, payment status, return, and customer-service information
• Device identifiers, IP address, browser type, cookie data, and website activity
• Marketing preferences and communications
• Fraud-prevention and transaction-risk information
• Information you voluntarily provide through forms, reviews, or correspondence

Payment information is processed by payment providers. We do not receive or store complete payment-card numbers or CVV codes.

HOW WE USE INFORMATION

We may use personal information to:

• Process and deliver orders
• Confirm transactions and provide tracking
• Handle returns, refunds, and customer-service requests
• Detect and prevent fraud, abuse, and unauthorized transactions
• Maintain website functionality and security
• Improve products, services, and website performance
• Send marketing communications when permitted
• Comply with legal, tax, accounting, and regulatory obligations
• Establish, exercise, or defend legal claims

HOW WE DISCLOSE INFORMATION

We may disclose information to service providers that support our business, including:

• Shopify and ecommerce service providers
• Payment processors and financial institutions
• Shipping carriers and fulfillment providers
• Fraud-prevention and security providers
• Analytics, advertising, and marketing providers
• Professional advisers, regulators, law enforcement, or courts when legally required
• A successor organization in connection with a merger, acquisition, restructuring, or sale of assets

We do not sell personal information for money. Certain advertising or analytics disclosures may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where applicable, customers may exercise an opt-out right through available privacy controls or by contacting us.

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, prevent fraud, and support advertising.

You may control cookies through your browser or available website privacy settings. Disabling certain cookies may affect website functionality.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, accounting, legal compliance, and dispute resolution.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards. However, no internet transmission or storage system can be guaranteed completely secure.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Request a portable copy of information
• Opt out of certain advertising, selling, or sharing
• Withdraw consent where processing is based on consent
• Appeal a privacy-rights decision where applicable

To submit a request, email yanguoxiong002@outlook.com. We may need to verify your identity before completing the request.

MARKETING COMMUNICATIONS

You may unsubscribe from marketing emails by using the unsubscribe link or contacting us. Transactional messages concerning orders or account security may still be sent.

CHILDREN

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

INTERNATIONAL TRANSFERS

Information may be processed in countries other than the country where you live. Where required, appropriate safeguards will be used.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted with an updated date.

CONTACT

Viya Studio
18100 Golden Bear Trce, Apt 102
Moseley, VA 23120
United States

Email: yanguoxiong002@outlook.com
Website: https://freshdripc.com/

Last updated: September 16, 2026