FAQ

Frequently Asked Questions

Q: Where do you ship from? A: All orders are shipped from China. We work with reliable international carriers to deliver worldwide.

Q: How long does shipping take? A: Standard international shipping typically takes 10–20 business days. Delays may occur due to customs clearance or peak seasons.

Q: Do you ship to the United States? A: Yes! We ship to the US and most countries worldwide.

Q: Who is responsible for customs duties and taxes? A: Customers are responsible for any applicable customs duties, import taxes, or fees charged by their country. These are not included in the product price or shipping fee.

Q: What is your return policy? A: We accept returns within 14 days of delivery for items in original, unworn condition. Please contact us before returning any item.

Q: How do I track my order? A: Once your order ships, you will receive a tracking number via email. You can use it to track your package on the carrier's website.

Q: What sizes do you carry? A: We offer sizes XS–XL. Please refer to our size guide on each product page for detailed measurements.

Q: Can I change or cancel my order? A: Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately if you need to make changes.