Refund policy
Returns
We want you to love your purchase.
If you're not satisfied, you may request a return within 30 days of receiving your order.
Returned products must be:
- Unused
- Unworn
- Original Packaging
- Original Tags Attached
Non-Returnable Items
- Gift Cards
- Personalized Items
- Final Sale Products
Refund Process
After receiving your return, we'll inspect the item.
Approved refunds will be issued to your original payment method.
Refunds typically appear within 5–10 business days.
Damaged or Incorrect Items
Please contact us immediately.
Email:
PRIVACY POLICY
Privacy Policy
Lanby values your privacy.
We collect information only when necessary to process your order, improve our website, and provide customer support.
Information collected may include:
- Name
- Email Address
- Shipping Address
- Billing Address
- Phone Number
- Payment Information (processed securely by third-party providers)
We do not sell or rent your personal information.
We use SSL encryption and trusted payment gateways to protect your information.
Cookies
Our website uses cookies to improve your shopping experience and analyze website performance.
Third-Party Services
We may share limited information with trusted providers such as:
- Payment Processors
- Shipping Companies
- Analytics Services
These providers only receive information necessary to perform their services.
Contact
Questions about privacy?
Email: