Contact information
Contact Information
Thank you for shopping with Lanby.
We are dedicated to providing a premium shopping experience through exceptional customer service, secure ordering, and reliable worldwide delivery.
Brand Information
Brand Name: Lanby
Customer Support Email:
📧 changhong261@outlook.com
Business Location:
United States
Order Fulfillment & Shipping
All orders are carefully processed through our trusted global fulfillment partners and dispatched from our international warehouse network.
This fulfillment model allows us to provide a diverse selection of premium fashion while maintaining efficient worldwide shipping.
Once your order has been shipped, you'll receive a confirmation email with tracking information so you can monitor your delivery every step of the way.
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (PST)
Average Response Time
Within 24–48 Business Hours
Our support team is committed to responding as quickly as possible and assisting you with any questions or concerns.
Need Assistance?
If you need help with any of the following:
- Order Status
- Shipping & Delivery
- Returns & Refunds
- Product Information
- Sizing Assistance
- Payment Questions
- General Inquiries
Please contact us at:
📧 Email:
changhong261@outlook.com
Our dedicated customer support team is committed to providing prompt, professional, and personalized assistance to ensure a smooth and enjoyable shopping experience.
We appreciate your trust in Lanby and look forward to serving you.